Privacy notice
How DervTech Limited uses personal information in the Customer Portal.
Last updated: 6 September 2026
Who is responsible for your information?
DervTech Limited is the data controller. Our registered office is 651A Mauldeth Road, Chorlton Cum Hardy, Manchester, M21 7SA. Company number 09460244. Privacy enquiries can be sent to enquiries@dervtech.com.
Information we use
We use your name, email address, telephone number where supplied, Portal account and login information, vehicle identifiers and specifications, workshop history, performance results, notes and files that DervTech chooses to publish to your account.
Why we use it
We use this information to provide and secure your Portal account, link you to the correct vehicles, maintain service and workshop records, communicate about our services, meet legal and accounting obligations, and protect DervTech and its customers. Our legal bases are performance of our contract with you, our legitimate interests in operating and securing the service, and compliance with legal obligations.
Who receives it
Authorised DervTech staff can manage Portal access. We use service providers where necessary to operate the Portal, including Cloudflare for secure web delivery and Google Workspace for account emails. We may also disclose information to professional advisers, regulators or law-enforcement bodies where required. We do not sell Portal information.
International processing
Some technology providers may process information outside the UK. Where this happens, we require an applicable legal safeguard for the transfer.
How long we keep it
We retain customer and vehicle workshop records while they remain relevant to providing our services and for applicable tax, accounting, warranty, dispute and legal requirements. Portal access and security records are retained only for as long as reasonably necessary for those purposes. Access can be disabled without deleting workshop records that DervTech must legitimately retain.
Your rights
Depending on the circumstances, you may ask for access, correction, deletion or restriction of your information, object to processing, or request portable information. These rights are not absolute where DervTech has a lawful reason to retain or process information. Contact us at enquiries@dervtech.com.
You may complain to the UK Information Commissioner’s Office at ico.org.uk.
Changes
We will update this notice when the Portal or our use of information changes. The current version will always be available here.